When you’re buried in mine projects or equipment plan, finding the best person can save you much time and anxiety. NMT (Nordick Mining Technology) isn’t just another brand within the mining industry.
They’ve earned a reputation for providing solutions that work. Like many other technical service providers, they’re not exactly clear on how to connect with them, and who to contact can be as if you’re navigating through an endless maze.
This blog will break it down to make sure you don’t need to spend another half hour searching for the wrong address or wasting time on hold. So, continue reading before you look for NMT contact.
Direct Phone And Email Channels
The most efficient method to connect to NMT is to call the phone or send an email. Their contact numbers will put people in contact with a real individual quickly. There is no constant hold music.
If you have an urgent need, you should not use the inbox for general inquiries. Instead, call your sales or technical department immediately. Most businesses will pass on your message if you’re clear on the details you’re looking for.
If you’re emailing include specific information in the subject message. A subject line like “Request for Mining Conveyor Specs – Urgent” assists them to make your request easier to process.
Don’t forget to put your contact information within the body of your email. This makes it much easier for people to contact you in person and not have to send four emails in a row to make time.
Use Their Website Contact Form
NMT’s website features a basic NMT contact form provided by this mining haulage company that a lot of people ignore. It’s not a good idea. The form typically routes your request to the correct department in a way that is automatic.
Make sure to ensure that you fill in every section. The absence of blanks, particularly in those in the “Project Type” or “Location” section–will slow the process down.
When you write your message make sure it’s short and concise. In the message box, mention what service or equipment you’re seeking and mention the timeline of your project if you’re able to.
If a rep sees that your plans for Q3 could choose to give you a higher priority than a “Just wondering” kind of message. Sometimes, the email that you receive in reply gets hidden in the spam folder, which can lead you to believe that they never replied to you.
Reach Out Via LinkedIn
It’s not common for people to think of doing this, however LinkedIn is a good option if you’re looking to get in touch with someone. NMT includes an active team with members from fields engineers to business development.
Find someone whose job corresponds to your needs. If you’re looking to talk about automated systems, contacting the field support team won’t assist significantly.
You can send a concise, friendly contact request, and respond with an email. Include your name, company, position, and what you’re planning to discuss. Make it seem like a conversation.
Visiting Industry Trade Shows
The trade shows may seem outdated yet they’re still relevant for mining. NMT is present at major exhibitions such as MINExpo as well as the International Mining and Resources Conference.
If you’re serious about the venture come to the event and meet hands. Nothing can build trust better than face-to-face interaction. At these events, you can get technical answers directly.
And have a chat with field representatives who don’t respond to messages because they’re on jobsites. One of my clients got a huge order for drilling equipment by simply stopping at NMT’s booth to start an informal conversation.
Final Thoughts
Finding the right contact to contact the right person at NMT isn’t as if you’re searching for gold. Your phone, fill out their contact form on their website, email people via LinkedIn or even walk into a tradeshow.
All that you need to do is be concise and clear. Be aware of what you’re asking. Be prepared to ask questions if you do not receive a response within a few minutes.
In mind, the timing is crucial. The sooner you get in touch to the correct person at NMT The smoother the process of planning your project will be.
